Job Information
ABBTECH Professional Resources, Inc. Help Desk Support Spec IV in San Diego, California
This program requires US Citizenship
Qualified applicants must be able to obtain and/or hold a Secret Clearance.
Tasks:
• Assists in resolving complex IT program and implementation issues, especially with cross platform data and IT systems that require coordination and compatibility.
• Provides suggestions as appropriate on situations requiring changes in resources, impacts on established policies, broad program goals, or projected timetables.
• Evaluates new applications software technologies.
• Writes and maintains program documentation.
• Ensures the rigorous application of information security/information assurance policies, principles, and practices to the delivery of application software services.
• Support the use of programs i.e. Microsoft Office suite, the development and support of database systems.
• Technology assessment support for intramural DoD programs.
• Interface with Command databases to update/consolidate project data, manage projects, add missing information and run queries.
• Maintain editing guidelines and products lists web and server side.
• Develop and manage the Command manuscript approval process web and server side.
• Facilitate equipment tracking, manage equipment, maintain Command inventory and consult on Command procurement.
• Facilitate and support command information management to include the
Information Technology (IT) infrastructure.
• Facilitate and assist government with various HR tasks and provide support web and server side.
• Facilitate interaction between Command leadership and officials
Requirements:
• Bachelor’s degree in computer science or demonstrated equivalent years of experience
• Minimum 2 years' experience specifically in an IT environment
• Experience with C++, Java, visual basic and SQL familiarity.
• Current VMware datacenter certification.
• CompTIA Security+, GIAC Security Essentials Certification (GSEC), or Systems Security Certified Practitioner (SSCP) or higher certification such as Certified Information Systems Security Professional (CISSP) or CompTIA Advanced Security Practitioner (CASP+).
• Experience writing Standard Operating Procedures (SOP), training guides, quick references, tutorials, and User Guides.
• Experience providing technical help desk support to all end users and customers.
• Experience working in military environment with military technical documents including point papers, policies, and messages.
Position Details:
- Pay Rate / Range: $30-$38.09
The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position’s responsibilities; the candidate’s experience, education, and skills; location; travel required; and current market conditions.
- Benefits (Regular, Full Time Employees):
Medical, Dental, and Vision offerings
Weekly Direct Deposit
Paid Holidays and Personal Time Off
401(k) with match
Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages
Pre-Paid Legal and Employee Assistance Programs
Northwest Federal Credit Union Membership
BB&T @ Work Program
ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans
tag#IND1